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Data Protection Policy (GDPR)

EdPro Association is committed to protecting your personal data in accordance with the EU GDPR, and applicable national data protection laws. This policy explains how we collect, use, store, and protect your personal information when you enrol in or participate in our programmes.


Legal Framework

We comply with:

  • EU GDPR (Regulation (EU) 2016/679)

  • Portuguese Data Protection Law (Lei n.º 58/2019)

  • UK GDPR and Data Protection Act 2018

Data We Collect

We may collect:

  • Full name and personal details

  • Contact information (email, phone, address)

  • Date of birth

  • Identification or residency details (where required)

  • Educational background

  • Attendance, participation, and assessment records

Purpose of Processing

We process your data to:

  • Manage enrolment and course administration

  • Deliver training and learning support

  • Track attendance, participation, and progress

  • Provide certification and coordinate with awarding bodies (including RVCC processes where applicable)

  • Comply with legal and regulatory obligations

Legal Basis for Processing

We process personal data under:

  • Contractual necessity

  • Legal obligation

  • Legitimate interest

  • Consent (where applicable)

Data Sharing

We may share your information with:

  • Lecturers, administrators, and third-party service providers engaged in delivering our services

  • External validating partners, verifiers, examiners, and auditors involved in certification and accreditation processes

  • Government departments and regulatory bodies overseeing education quality and qualification awarding

  • Local education authorities or equivalent organisations

  • Law enforcement agencies where required by law or for crime prevention and detection

  • Health service providers or emergency services where disclosure is necessary to protect your vital interests

We do not sell or misuse your personal data for unrelated purposes.


Regulatory Bodies & Government Reporting

We are legally required to provide certain learner data, including sensitive personal data where applicable, to regulatory bodies and government departments for registration, certification, and compliance purposes. These bodies may use the data for statistical analysis and regulatory oversight.


Data Protection Principles

EdPro complies with the six core GDPR principles:

  • Lawfulness, fairness and transparency – Data is processed legally and transparently

  • Purpose limitation – Data is collected for specific, explicit purposes only

  • Data minimisation – Only necessary data is collected

  • Accuracy – Data is kept accurate and up to date

  • Storage limitation – Data is retained only as long as necessary

  • Integrity and confidentiality – Data is securely protected against loss, misuse, or unauthorised access

Data Storage & Security

We apply appropriate technical and organisational measures to ensure your data is secure and accessible only to authorised personnel.


Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law. After this period, data is securely deleted or anonymised.


Your Rights

You have the following rights:

  • Right to access your personal data

  • Right to rectification of inaccurate data

  • Right to erasure (where applicable)

  • Right to restrict processing

  • Right to object to processing

  • Right to data portability

Exercising Your Rights & Queries

If you wish to exercise your rights or have any queries, you may contact us:

📧 support@edpropt.org
📧 info@edpropt.org


Contact Details

EdPro Associação
Rua Dom Afonso Henriques 2
2620-080 Póvoa de Santo Adrião
Odivelas, Lisboa
Portugal


Consent

By continuing with your enrolment and participation in our programmes, you acknowledge that you have read and understood this Data Protection Policy and give your explicit consent to the collection and processing of your personal data as described above.


Data Protection policy- 2026

Authorization form and Delivery of certificates

Please ensure that this form is completed accurately, especially if the certificate will be collected by someone on your behalf or delivered via courier service.

How would you like to receive your certificate?
Delivered by courier service **
Collected in person
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