Language of Instruction

To ensure effective learning, learners are expected to have a basic understanding of English, as it is used as a support language in class. Lessons are delivered mainly in European Portuguese (around 80%), with instructors also using English for clarification, guidance, and instruction when needed. Our qualified teachers are multilingual and support learners from diverse backgrounds to ensure clear understanding throughout the course.

Attendance Policy

Learners must maintain a minimum of 90% attendance across the course (online or in-person). Missing more than 10% of total course hours may result in automatic removal from the programme and loss of certification eligibility. Attendance requirements are strictly enforced in line with awarding body and legal regulations. This policy is agreed upon at enrolment, and it is the learner’s responsibility to ensure full compliance and successful completion.

Participation & Conduct

Active participation is essential for progress and successful completion of the course. Learners are expected to:

• Attend all classes punctually and regularly

• Complete assigned tasks and homework

• Actively engage in discussions and group activities

• Listen respectfully and contribute positively

• Avoid distractions such as mobile phone use or unrelated online activity during class

Participation is mandatory, and learners should remain focused, respectful, and ready to engage throughout all lessons.

Assessment & Passing Requirements

Learners must achieve the minimum passing grade required by the awarding body in both oral and written assessments. Evaluation includes:

• Written assessments (grammar, vocabulary, reading, and writing tasks)

• Oral assessments (speaking, listening, and communication activities)

These assessments ensure learners successfully meet the required A2 language learning outcomes.

Technology Requirements (Online Classes)

Learners are fully responsible for ensuring they have:

• A stable internet connection

• A working device (laptop, tablet, or smartphone)

EdPro does not provide internet access or devices. For online classes, cameras must remain ON at all times to ensure proper attendance verification, interaction, and engagement.

Learning Expectations

To ensure a high-quality learning experience, learners must:

• Attend classes in a quiet, distraction-free environment

• Follow all teacher instructions

• Participate actively in all activities

• Avoid multitasking (e.g., working, cooking, driving during class)

• Show full attention and commitment to learning

Compliance & Certification

These policies must be understood and followed by all learners upon enrolling in this programme. Failure to comply with attendance, participation, or assessment requirements may result in exclusion from the course and may affect certification eligibility.

EdPro Association and its partners follow a structured quality and certification process aligned with the RVCC framework. We are not responsible for loss of certification or unsuccessful completion if learners fail to follow the stated policies.

By enrolling in this programme, the learner agrees and understand to the following:

☐ I understand that a minimum of 90% attendance is required to complete the course successfully.
☐ I agree to actively participate in all classes and learning activities.
☐ I understand that I must complete all written and oral assessments to pass the course.
☐ I understand that classes require full attention and a distraction-free environment.
☐ I confirm that I will have a stable internet connection and working device for online classes.
☐ I understand that my camera must remain ON during online lessons for attendance verification.
☐ I understand that failure to meet course requirements may result in removal from the programme and loss of certification eligibility.
☐ I confirm that I have read and agree to all EdPro PLA class policies and requirements.

PLA Programme class policies - reviewed 2026